Privacy POLICY

 

At SALIRA (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose and manage your personal information when you visit our website (www.salira.com.au) or make a purchase.

1. Collection of Personal Information

When you register an account, place an order, subscribe to our newsletter, or otherwise engage with our site, we may collect information such as your:

  • name, address, email address, phone number;

  • payment information (processed securely through our payment provider);

  • shipping address and delivery details;

  • browsing and usage data (via cookies and similar technologies).
    We collect this information to:

  • process and fulfil your orders;

  • manage your account;

  • improve our services and website experience;

  • send you marketing communications (if you have opted in);

  • comply with legal and regulatory obligations.

2. Use and Disclosure of Personal Information

We use your personal information for the purposes set out above. We do not sell your personal information to third parties. We may share your information with:

  • service providers who help us operate our website, fulfil orders, process payments, deliver products, analyse data — provided they use your information only to the extent required;

  • law enforcement or regulatory bodies when required by law;

  • any other party only with your consent.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, to track items in your shopping basket, to remember your preferences, and to gather analytics about website performance. You may choose to disable cookies via your browser settings, but this may affect your ability to use certain features of our site.

4. Security

We endeavour to maintain appropriate technical and organisational measures to protect your personal information from unauthorised access, use, modification or disclosure. For example, payment transactions are encrypted via secure payment processors. However, no system is completely secure and we cannot guarantee absolute security.

5. International Transfers

If you are outside Australia, by using our website and providing your information, you consent to the collection, transfer, storage and processing of your personal information in Australia (and/or any other country where our service providers operate). The privacy protections in such jurisdictions may differ from those in Australia.

6. Access and Correction

You have the right to access the personal information we hold about you and to ask us to correct or update it. Please contact us at contact@salira.com.au if you wish to make such a request. We may require proof of identity for verification.

7. Marketing Communications

If you have opted in, we may send you email or other marketing communications regarding new fragrances, special offers or brand updates. You may unsubscribe at any time by following the “unsubscribe” link in any communication or by contacting us at [insert contact email]. If you opt out, we may still send you non-marketing messages such as order confirmations and service updates.

8. Retention of Information

We retain your personal information for as long as is necessary for the purposes outlined (including legal, tax and, business record-keeping requirements). When we no longer need to hold your information, we will take reasonable steps to destroy or de-identify it.

9. Third-Party Links

Our website may contain links to third-party websites (for example, social media or partner brands). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing your personal information.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last updated” date. Your continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have any questions, comments or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: contact@salira.com.au